To assist you in navigating your issue to the right solution, VMware created a number of interactive maps of the most common problems users are seeing, and what articles can help you solve those issues.
Make sure to use version 9 or later of Adobe Reader to open these.
VMware Resolution path for Converter Issues Mind Map
VMware Resolution path for Licensing Issues Mind Map
VMware Resolution path for OS Issues Mind Map
VMware Resolution path for SRM Issues Mind Map
VMware Resolution path for Update Manager Issues Mind Map
VMware Resolution path for VDR Issues Mind Map
VMware Resolution path for View Mind Map
VMware Resolution path for vSphere Install and Upgrade Issues Mind Map
vSphere Troubleshooting Management Issues Mind Map
vSphere Troubleshooting Network Issues Mind Map
Whenever additional mind maps will be available, I will update this post.